How do you expect to finish if you never start?
The company I work for has accomplished a ton since inception just shy of five years ago. This year we’ll eclipse $100M in revenue and we’re continuing to grow at a rapid pace. But our onboarding process, particularly in the sales department, is lacking. It’s what most would call a “sink or swim” environment. This isn’t a problem, except that… Continue reading Retrospective Training: Start Taking Notes (now)
Generally speaking, you can hire two types of people: Those who can hit the ground running Those you need to train If you go with the former, you’ll pay them more up front and you’ll typically get fast results. You won’t need to invest as much in training, but you will have to invest in recruiting. After all, rock starts don’t… Continue reading Who To Hire
As I’m am becoming responsible for more and more websites I am realizing how much time is needed for maintenance. I am not used to this since my previous life was more about forging ahead and forgetting the problems. They figure themselves out anyways, right? But now this is my show, and I am seeing the importance of looking around… Continue reading Maintaining and Improving Daily Operations (not as boring as it sounds)
As I’ve recently been searching for jobs I’ve been contemplating the question, “What makes people want to work at and stay with a company?” Some companies have great pay structures, others great perk packages. The ones that get the most notoriety are those that have both. But I think there’s something else that plays into the equation. I thought about my… Continue reading How Managers Can Decrease Turnover Ratio & Increase Productivity
When we think of the archetypal business model, we think of a pyramid with the CEO up top then tiering down to upper management, then the managers, then the front-line workers. The more difficult the decisions, the higher up it must be passed along to be decided. What we get with this model is an entire front line of people… Continue reading Why Some Organizations Will Almost Always be Faster than Yours
Recently I have had my eyes and ears open to more and more business books, blogs, and podcasts to hear what the experts are doing to be effective and efficient at their work. At the same time I experiment with my own daily tasks and objectives to find out what works for me, so I can get the most out… Continue reading Learn to be more Effective AND Efficient: Monotasking vs Multitasking
We have interactions every day with various businesses from coffee shops to hardware stores to beauty salons and everything in between. Many of these experiences are exactly what we expected, and some of the special ones are even memorable for a period. But what we don’t encounter every day are unforgettable experiences. Experiences that make us tell friends and family… Continue reading Memorable is Bad
Any piece of general information we could ever imagine needing is readily available with the click of a button. It’s easy and fast for us to get the answer to anything we want, just by pressing “search” on a screen. So it stands to reason when we’re in a position of managing others that we have the inclination to want… Continue reading Informational Bottlenecks