How do you expect to finish if you never start?
A top skill among leaders as well as managers, is problem-solving. All too often we see organizations put what I call a band-aid on an ax wound. It may have stopped the bleeding, momentarily, but the fact remains that there is a hole the size of an ax with multiple layers of damage. A good example of this is an… Continue reading 5 Whys
As managers, we need to recognize early and remind ourselves often that our greatest asset is the teams we manage. You can call them employees, team member, happiness workers, or whatever your organization titles them, but the fact remains that they are the most important aspect of our jobs. Without a great team surrounding us, we are useless. The very… Continue reading Greatest Asset
Often times in our professional careers we have people who help us in some way, shape, or form. Often times they don’t even know it, they were just passing by and gave us an encouraging word. Other times they help us work through a sticky situation we’ve never handled before and still others mentor us for years. We don’t always… Continue reading Thank them
As my business partner and I were talking through our plans for how to build the community of our adventure travel company, we discussed the flywheel effect. A flywheel takes significantly more energy to get started in the beginning, but once it’s moving the inertia of what you’ve been doing previously takes over and the device is nearly self-propelling. It needs… Continue reading Flywheel Effect
Problem solving in business can be difficult. The problem may be not enough web traffic, it may be soothing a problematic customer, or it may be a dispute between co-workers. In any of these situations as well as countless others, there is a relatively simple solution that many people do not understand. Put yourself in their shoes. We don’t have… Continue reading Trading Places